New Tech Kites New Tech Kites Discussion Forum    FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  my kite is missing a piece          New Tech Kites Forum Index -> Sport Kites View previous topic :: View next topic   Author Message Guest Posted: Mon May 23, 2005 6:01 pm    Post subject: my kite is missing a piece well i just bought a new kite called the ignitor and when i got it a piece was missing... if there is anyway 4 me 2 hopefully get a new piece or perhapes a new kite please tell me Back to top Dodd High Flier Joined: 13 May 2005 Posts: 184 Posted: Mon May 23, 2005 6:31 pm    Post subject: Can you tell us what peice is missing and where you bought the kite? Dodd Back to top WrongRealities Wind Rider Joined: 18 May 2005 Posts: 53 Location: Big Bear CA, Posted: Mon May 23, 2005 8:53 pm    Post subject: Use E-MAIL If I had a problem like that I would contact the manufacturer by E-mail. I'm sure that's better than blurting it out on the forum. _________________ Mario de Angelis MAD KITERS Back to top Guest Posted: Mon May 23, 2005 11:06 pm    Post subject: Re: Use E-MAIL WrongRealities wrote: If I had a problem like that I would contact the manufacturer by E-mail. I'm sure that's better than blurting it out on the forum. yea but i was bored... o and its the bottom spreader 1 of the stand off holders is missing and i bought it at some kite shop in morro bay CA Back to top Dodd High Flier Joined: 13 May 2005 Posts: 184 Posted: Tue May 24, 2005 10:38 am    Post subject: Hi, the simple solution to this is for you to contact the shop you bought your Ignitor from. They should send you the part you need immediately. Tell them that the standoff connector for the lower spreader was missing. it is a 4x3mm connector. If you are not satisfied with their service and do not recieve the part, then the next step is to contact Chris@newtechkites.com and the staff at NTK will take care of you. Sorry you had trouble, follow these steps and we will get you back in the air quickly. Best winds Dodd Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         New Tech Kites Forum Index -> Sport Kites All times are GMT - 5 Hours Page 1 of 1   Jump to: Select a forum New Tech News----------------News and Updates Products----------------Single Line KitesSport KitesPower KitesAir-YOsReviewsSpirit QuadVideosFlight School Videos Activities----------------Events Community----------------Getting StartedFlight SchoolFor Sale/TradeWantedKite LoungeGeneral Discussion  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB © 2001, 2005 phpBB Group